🔁 Return and refund policy

To be used as is:

We accept returns within 14 days of receiving your order.

Items must be unworn, unwashed and in their original condition with packaging.

⚠️ Personalised products (printing, special edition, etc.), sale items are neither taken back nor exchanged if your order has already been shipped, and a wrong size chosen by the customer does not constitute grounds for a refund.

Return shipping costs are the responsibility of the customer.

Once the return is received and inspected, the refund will be processed within 5 to 10 business days via the original payment method.

For any request, contact us at: support@onixm.fr